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faq_knald
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faq_knald [2015/03/26 21:35] adavies [Knald isn’t working correctly. What can I do to fix the issues I am having?] |
faq_knald [2016/04/06 13:35] adavies |
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| ===== Troubleshooting ===== | ===== Troubleshooting ===== | ||
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| ==== Knald isn’t working correctly. What can I do to fix the issues I am having? ==== | ==== Knald isn’t working correctly. What can I do to fix the issues I am having? ==== | ||
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| === Driver Issues === | === Driver Issues === | ||
| - | Some NVIDIA drivers have been reported to cause problems with OpenCL. Please do not use the following drivers with Knald as they are unsupported by us. | + | Some NVIDIA drivers have been reported to cause problems with OpenCL/OpenGL. Please do not use the following drivers with our software as they are unsupported by us. |
| * 344.11 | * 344.11 | ||
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| * 344.65 | * 344.65 | ||
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| === Installing new drivers === | === Installing new drivers === | ||
| - | On some occasions errors within Knald are down to cached shaders that are broken or corrupted in some way. Whenever you install a new driver we always recommend that you perform a clean installation and delete any cached shaders if they are present on your system. | + | On some occasions errors within Knald are due to cached shaders that the driver hasn't compiled correctly or are corrupted in some way. Whenever you install a new driver we always recommend that you perform a clean installation and delete any cached shaders if they are present on your system. |
| Performing a clean installation of your drivers and deleting shader cache is simple and you can learn how to do it on the [[clean_driver_installation|Clean Driver Installation]] page | Performing a clean installation of your drivers and deleting shader cache is simple and you can learn how to do it on the [[clean_driver_installation|Clean Driver Installation]] page | ||
faq_knald.txt · Last modified: 2017/05/23 03:49 (external edit)
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